Ticket and Season Ticket Assistance

Need help purchasing tickets or your pass?

Our Customer Care team is available to provide you with quick and effective support.
How can we help you?
We're here to assist you with:

• Problems with purchasing tickets online
• Questions about available ticket types (full, reduced, free)
• Information about annual or season passes
• Loss or malfunction of your digital pass
• Changes or cancellations of reservations
• Failed or duplicate payments
• Missing confirmation email

Contact us
You can contact our team through the following channels:
 

Email: tickets.help@mydomnia.com
Phone: +39 800901119 (from Tuesday to Sunday from 10:00 am to 7:00 pm, Thursday from 10:00 am to 10:00 pm)